We aim to ensure that our clients are happy with their purchases. Refunds Are Available:
We understand that sometimes things don’t work out, and that’s why we offer refunds on eligible purchases. To be eligible for a refund, the item must be returned in its original condition and packaging. You have 7 days of receiving the item. We reserve the right to refuse a refund if the item has been used or damaged.
Articles That Are Not Refundable:
To Eligible for return and refunds you must have the purchase of $120 or more, Please double-check the product description before making your purchase.
Request For Refund After The Package Is In Shipping Process:
We don’t offer any type of refund or return after the package is under the shipping and delivery process.
Cutting Of Funds:
If You immediately request for refund after making a purchase so according to our policy we simply cut $15 from the purchasing amount.
Time For Returning Funds In Your Account:
There is 15 – 20 business days for returning your funds in your account.
What If The Custom Jacket You Ordered Isn’t What You Expected?
We take great care in creating your custom jacket to your exact specifications, but we understand that sometimes things can go wrong. If the custom jacket you receive is not what you expected, please reach out to us within 7 days of receiving the item to discuss options for resolving the issue. We may offer a refund or a replacement item, depending on the situation. Please note that custom items are non-refundable unless there is a manufacturing defect or error on our part.